Frequently Asked Questions
Use the links below to access answers to frequently asked questions (FAQs) Instructional Technology staff receives. If you do not find an answer to your question here, please e-mail us at NSC.InTech@nsc.nevada.edu or call 702-992-2740.
Questions Related to Instructional and Course Development Services
- What kind of training and resources does InTech offer?
- How can InTech help me design learning to be delivered in a campus, hybrid or online format?
- Can InTech help me develop or convert materials for delivery online?
- Does InTech arrange for copyright permissions for instructional materials?
- Should I contact InTech if I need help with my campus computer, e-mail or other campus technology?
Questions Related to Course Management (WebCampus) System Services
- Who can help with a WebCampus username or password issue?
- When are WebCampus courses available for instructors?
- What do I do if a course I know am teaching is not listed on my WebCampus Course List?
- How do I assign the required school template or copy content from a prior course into a new course?
- What is the easiest way to set up multiple sections of the same course?
- Can I have access to another instructor's WebCampus course?
- Can I copy another instructor's WebCampus course content?
- When and for how long can students access my WebCampus course? Can I request an exception?
- What do I do if I do not see students in the Grade Book of my WebCampus course?
- What can I do to reduce the number of courses on my WebCampus Course List
Answer: We offer a wide array of training through one-on-one or group consults upon request and occasionally hold Open Labs and themed workshop sessions on campus. We also offer online workshops. Visit the InTech Resources page to learn more about the resources we offer. To register for a workshop, schedule a consult, or obtain materials, e-mail us at NSC.InTech@nsc.nevada.edu or call 702-992-2740.
Answer: We are your primary resource for instructional design and teaching with technology. Let us recommend strategies for engaging and effective instruction and assist you in the analysis, design, development, implementation, and evaluation of your instruction!
Answer: Yes! We can assist you in learning WebCampus tools for creating online content and creating digital materials, such as course web pages, audio, video, and images, with other campus technologies. We also have specialized software available for you to use on our Media Station, which is located in M-100.
Answer: Currently, instructors and staff are personally responsible for obtaining copyright permissions for content that may be used in campus, hybrid, and online learning environments. See the InTech Resources page for self-training materials on copyright and contact us if you need additional guidance.
Answer: InTech's services are focused on instructional technologies and not the maintenance and support for campus technologies such as classroom projectors, phones, e-mail, or your campus computer. For assistance with these, please contact the Computing Support Center at 702-992-2400. However, if you are an instructor or staff and need assistance with integrating a technology for instruction, including WebCampus, please contact InTech.
Answer: If you are a faculty or staff and unable to solve your WebCampus username or password issues using the 24/7 WebCampus Support services, please e-mail us at NSC.InTech@nsc.nevada.edu or call 702-992-2740.
Answer: WebCampus course shells are created approximately two weeks after the official course schedule is published by the Office of the Registrar. Therefore, instructors typically have two or three months to prepare courses for the upcoming term. Courses listed as assigned to Staff are not created until an instructor has been officially assigned.
Answer: If the course is for the current term, call us immediately (702-992-2740) to confirm that the course has been created and that it is assigned to you. If the course is for an upcoming term, start by contacting your School or Department Administrative Assistant to verify you have been designated as instructor and that this information has been posted with the Office of the Registrar. Once confirmed, contact InTech to follow up about a timeline for your course shell's availability.
Answer: This process is completed the first time you enter a new WebCampus course. The initial screen gives you the option of copying content or assigning a template. Contact Instructional Technology for assistance or view the demonstration we have created to assist you with this process.
Answer: We recommend you build one section of the course as fully as possible and then copy the content of that course into the other section(s). Minor adjustments will still be necessary, such as adding discussion messages, announcements, or other section specific information. However, the course Learning Modules, Grade Book columns and formulas, Folders, Files, Discussion Topics and Categories, and all Assessments and Assignments with settings will copy.
Answer: Yes, but only with written permission. Please have the instructor(s) for the course section e-mail InTech (NSC.InTech@nsc.nevada.edu) with the following information: Your name, the role you should be given in the course (e.g., Instructor, Teaching Assistant, Designer, Auditor, or Student), and the course number, section, and term. Note that department chairs and deans automatically have access to all courses within their respective department and school and do not need to request or be granted permission to view a course.
Answer: Yes, but only with written permission. Please have the instructor(s) for the course section e-mail InTech (NSC.InTech@nsc.nevada.edu) with the following information: Your name and the course number, section, and term the content will be copied to as well as her/his name and the course number, section, and term the content will be copied from.
Answer: Students get access to the course at 12:00 AM on the first official day of classes for the term. Access to classes is automatically terminated 14 days after the last official day of classes for the term. If you wish to delay access, grant early access, or extend student access, please e-mail us at NSC.InTech@nsc.nevada.edu or call 702-992-2740.
Answer: Contact the Office of the Registrar or your Department or School's Administrative Assistant to verify that students have registered for the course. Keep in mind that it will take between 24 to 48 hours for the WebCampus Grade Book to update after a student is officially added to your course roster in SIS. If a student says she/he has registered and does not appear in your Grade Book after 48 hours, verify the student is enrolled and, if they are, please e-mail us at NSC.InTech@nsc.nevada.edu or call 702-992-2740 for troubleshooting.
Answer: Click the Edit Course List (pencil) icon in the upper-right corner of the Course List. From there you can hide, show, and rearrange the order of courses. If you need assistance, please contact Instructional Technology or view the demonstration we have created to assist you with this process.